Support & Help

Get the help you need. We're here to ensure you have the best experience with Velum.Works.

Contact Support

Email us for technical support, billing questions, or general inquiries.

support@velum.works →

Documentation

Comprehensive guides covering setup, features, API reference, and troubleshooting.

Browse documentation →

System Status

Check real-time platform status, uptime, and incident reports.

View status page →

Community & Feedback

Share feedback, request features, or report issues to help us improve.

feedback@velum.works →

Response Times

We typically respond to support inquiries within 24-48 hours during business days. For urgent issues affecting production systems, please mark your message as urgent.